ASAC is the recipient of a United Way of East Central Iowa Women’s Leadership Initiative (WLI) grant. This grant award helps to cover the cost of Heart of Iowa’s Care Navigator role. This position was made possible due to the WLI funding and has been of tremendous value to the women at Heart of Iowa.
Last year, the Care Navigator helped the over 150 patients at Heart of Iowa connect with community resources and provided on-going support and follow-up to verify that the patient’s needs or concerns were met.
The Care Navigator meets with every new patient to assess eligibility or involvement in services such as the Special Supplemental Nutrition Program for Women, Infants and Children (WIC), Promise Jobs, Supplemental Nutrition Assistance Program (SNAP/food stamps) and Medicaid. The position also schedules patients for mental health assessments, on-site medical exams, assists patients in obtaining housing and in their job search as well scheduling appointments and transportation to meet patient’s individual needs such as parenting education, domestic violence counseling and support groups, debt management, prenatal care, medical appointments, dental appointments, mental health appointments, and other needs identified during a patient’s stay.
As a result of the Care Navigator position we have seen an increase in the attendance at appointments and an increase in the percentage of Heart of Iowa patients completing treatment. Comparing FY15 to FY16 patient completions; there was an increase from 55% to 66%; both exceeding the 52% goal set by the Iowa Department of Public Health.
We would also like to thank United Way’s Women’s Leadership Initiative for conducting a product drive for Heart of Iowa families. Diapers, wipes, baby food, feminine products, toiletries and makeup were donated by the WLI members.